What Our Guests Say

I would have given our stay 5+stars except for the issue of:1) bagged clean and dirty laundry all over and lawsuit ready vacuum cords everywhere, surprisingly we witnessed no accident 2) garbage of all different types bagged and put under customer stairs going out to parking lot. Do you want your guests last impression to be of that?😞3) smoking allowed by the pool? Or not policed at all? - never ever saw a single management type our entire stay! No Marriott!! However- It doesn't feel corporate if sold recently. Probably growing pains, employees at desk polite and reservations over the phone excellent! Room as requested was A++- spotless, nice set up and beds where great, nice 32-34 inch flat screen, small balcony facing ocean which was unbelievably close!! What's better than a great shower after a day in the pounding surf- it had unbelievable heat and pressure! Perfect climate control, extra large mini fridge which had sererate freezer! 2 free bottles of water and very nice upscale amenities make this shine! Lulled to sleep every night by the waves is hard to beat! Oh yes!! We'll be back. Yes, they need to fix a few things and add activities for kids and add managers who are on premises- all quite doable.

Great place to stay in Westerly Rhode Island :)

Great place to stay in Westerly Rhode Island :)

We have come to Pleasant View for many years before the new ownership. The rooms are clean and updates are noted in door security and bathrooms. It is a nice Hotel with a perfect location. However, you need more staff!! Waiting 45 minutes to sit down for breakfast and another 40 minutes to get the food is unacceptable - and the dining room was NOT full! Also, if you are going to have complimentary coffee and water for the guests make sure it is always full. The lobby bathroom needs to be maintained and monitored all day. A few times I was in there when there was no toilet paper and by 3:00pm that place is awful smelling and looking. You also should have someone hose down/weed all of your outside stairways & beach access - the sand/muck build up is gross. Pool deck/chairs should also be washed off/weeded every night. You need more signage to have people watch their children in the pool area. Also, as you move into August the pool heater should be put on. This place is not cheap and these are the kinds of small things that make it feel worth it.