What Our Guests Say

There were a few quirks with the hotel that prevented a 5 star review, but even with those minor issues, I will plan to come back. Here’s my detailed review.. Location 5 stars for sure! Staff at the front desk and the restaurant were very attentive and friendly. Note that their 4 pm check-in is strict, and they can’t store your bags if you’re there early. I saw people at the pool or by the beach with all of their luggage. I’m glad I called ahead to check on beach chairs, they do NOT supply beach chairs, so bring your own if you want to be right on the beach. I took a train to the town, but was glad a lugged a beach chair with me. There are plenty of beach chairs and umbrellas overlooking the beach and by the pool. They do supply beach towels though. I traveled all over the world, and never had a room where I couldn’t secure it from the inside. As a solo-traveling woman, this did make me uneasy to know that any staff member or someone with a key can get into my room at night since there was no lock on the inside. Some of my friends said the absolutely would not stay there knowing that. I have no idea why they don’t have any inside locks. Rooms- my room was spacious with a balcony overlooking the pool. The shower was AA++. Great temperature and water pressure. My room never got cleaned though. The room attendant left a tip request card, but it never got cleaned. When I inquired upon checkout about that, they said I had to request room cleaning upon check-In. I think I should have been asked at check-in. Restaurant- I ate a lunch there and a dinner at the bar. Food was very good. Note that they do NOT serve any breakfast. I saw many families in the morning dismayed when They got to the restaurant to find it closed. There are a few breakfast places to walk to, not super close- about 5 or 6 blocks away. They will put out a coffee and tea station in the lobby though. On Thursday night they host a music bingo which was fun for all ages. I even met a lot of locals that go there for the event. My few tips about the area… I traveled by train, so didn’t have a car. I had to use Uber a few times (to go town, for the Westerly train station, etc..). The wait times were pretty long for Uber’s so I learned to schedule my Ubers a head of time. On Mondays and Weds evenings there is live music at Westerly Town Beach. Tunes on the Dunes. Definitely check it out. I enjoyed a day in the downturn area of Westerly. Nice book store/coffee shop- Martin’s books. Great Mexican food at Amigo’s. I had a lunch at Ocean House Verandah. Gorgeous venue! As I said, I plan to return to the town and the hotel again. Enjoy your trip.

I have gone here a few times over the years. It definitely has changed for the worse despite the price going up so much. This latest time we stayed in the section over the bridge so I dont know if that has anything to do with it but the carpets(wet and sandy) and floors were never vaccuumed once or swept in the 4 days we stayed. There was more sand in our hallway than there was on the beach. They used to have an outdoor shower to rinse off in, but that was gone along with the fact that they no longer serve breakfast in their restaurant. The complimentary coffee was also terrible. Our bathroom was also gross because there were brown stains on the walls. Luckily, I had wipes with me to clean it🤢. It was hot and humid in the main hotel and dining area. I will say the servers were great, and the food was good but definitely not worth the money anymore. How sad. I used to love it there!

Our waitress Francesca was wonderful and very attentive, will definitely be coming back soon

Great hotel rooms and nice view of the Ocean from the 3rd floor rooms, Also really good food 👍